Reviews

Tell us what you think about our dealership

We value your opinion. We want to know how we're doing and what we can do better

Out of the 63 total reviews posted on this site, we average 4.9 stars per review.

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Doesn't Get Better

by Denise Woodward (Ironwood, MI) on 12/24/2014 9:05:57 AM

Department: Unspecified

Staff Member: Unspecified

If your car has to experience a "break down"...make sure it's near Ewald's Chrysler. I was traveling through the area the day before Christmas Eve when my car had a melt down. Nick and Adam in the Service Department were reassuring, helpful and as courteous as they come. They got my car in at 7:00 a.m. Made me feel like my situation was a priority, were upfront with estimates and made arrangements for me to be driven to and from a place for breakfast while my car was being evaluated. Even though the car repairs initially appeared to be extensive, I was reassured everything would be taken care of. The mechanics (some which have been there for 30 years) are extremely capable. They had me back on the road and home in time for Christmas with family and friends. Doesn't get better than this. Thank you Ewald!

Great to Work With

by Kiet Dam (Oconomowoc, WI) on 12/24/2014 12:00:00 AM

Department: Unspecified

Staff Member: Unspecified

The whole Ewald group in Oconomowoc were great to work with. Especially Anthony, Amanda, and Shelley who took the extra time to sit down and discuss our car buying options as this was our first time buying a brand new vehicle. We would recommend them for any new car buyer.

No Pressure and Respectable

by Trisha Adams (South Milwaukee, WI) on 12/22/2014 7:57:30 PM

Department: Unspecified

Staff Member: Unspecified

I walked into the Jeep dealership with a good idea of what I wanted. I bought my husband a Jeep Wrangler (Modern Warfare Limited Edition) at this dealership two years ago and had a good experience. When I walked in, the salesman at one of the farthest cubicles stood up and walked toward me, introduced himself, shook my hand, and asked me if there was anything he could help me with. The other salesmen remained seated in their cubicles. The salesman I am referring to is Patrick. Patrick was a no-pressure, respectful and patient gentleman. I ended up committing to purchasing a Jeep that day and drove off the lot in it, about a week later. Patrick stayed in touch with me nearly every day and made the process seamless. In fact, my Jeep was transferred from Indiana and when it arrived, it had a very small paint chip near the front headlight. Patrick arranged for this to get fixed immediately. He drove to my workplace to pick up my Jeep and he left me his very own vehicle to use in case I needed a car during the day while my Jeep was at the dealership getting painted. Who does that? To me, this goes beyond being a salesman. I have no doubt I will be back in years to come, whenever I decide to purchase another vehicle for myself or my family. I have also, and will continue to recommend both Patrick, and Ewald (Franklin) to family, friends, colleagues, and anyone else looking to purchase a vehicle. -Respectfully, Trish Adams

Great Experience

by Mary-Kay Schwartz (Cudahy, WI) on 12/15/2014 11:00:08 AM

Department: Unspecified

Staff Member: Unspecified

I purchased my 2012 Ford Fusion on 12/02/14 at Ewald's Venus Ford. It was a great experience. Everyone was so helpful and friendly. They went that extra mile to help me get financing. I love my new car! Mary Gullan is a great salesperson, she really knows what she's talking about. Thanks so much!

Easy Purchase

by Kelly S (Oconomowoc, WI) on 12/12/2014 12:00:00 AM

Department: Unspecified

Staff Member: Unspecified

The Ewald staff went out of their way, to think outside of the box, to put together a deal for us on our 2014 Jeep Grand Cherokee Summit. We are very happy with our new vehicle and will buy from Ewald again!

(This review was originally posted on Cars.com on 10/17/2014)

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